Balanced Score Card |
Client: A multi-location, multi product company from Bangkok.
Challenge: To identify what needs to be done in order to create..... |
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Method: Espoir team approached the challenge from the following perspective.
1. The customer’s perspective.
2. The company’s internal perspective.
3. Innovation and improvement.
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Innovation |
Client: A consumer electronics company headquartered in Hong Kong.
Challenge: Finding an innovative method to manage the creativity, the innovation, so that it creates |
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economic value.
Method: At the outset the Espoir team looked for the opportunities to be innovative in the present set up of the company.
1. The unexpected success that is rarely dissected to see how it occurred.
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Intraprenuership |
Client: A medium size software company from Singapore.
Challenge: Blossoming of the entrepreneurial spirit inside the company so that the company could build |
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more diverse profit centers
Method: Espoir team tailored a set of questionnaire to zero-in the next Bill Gates among the company employees. It asked:
1. Do you get into trouble from time to time for doing things that exceed your authority?
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Corporate Culture |
Client: A transnational organization headquartered in Mumbai.
Challenge: To study and define the client’s culture. Build up the culture through training, visual presentations |
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like mission statements.
Method: Espoir Team approached the challenge from:
1. The employee behavior.
2. The employee selection process.
3. The nature of business.
4. External environments.
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Knowledge Management |
Client: A leading software company from Bangalore.
Challenge: To identify, warehouse and design a retrieval system for the knowledge, which exists either in the hands and |
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hearts of its employees or in formal databases, patents and copyrights.
Method: Espoir team conceptualized a method which will help the company to exploit their most valuable assets: their knowledge, skills and creativity by...
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Mass Customization |
Client: A leading apparel manufacturing company from Thailand.
Challenge: To define clearly the dimensions along which the company is prepared to allow their customers to |
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individualizetheir purchase. Integrate this system to the established manufacturing processes.
Method: Espoir team studied the freedom which the established leaders in the mass customization, like Dell computer and Swatch, give to its customers....
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